Refund Policy

 

If you are not happy with your purchase and wish to return an item you have all

rights to do so.
Please contact us at: support@dogster.shop within 30 days from receiving your
order.

Provide us with your order number as well as the reason for your return. Our
customer service will review the return request and will send further instructions if
the return is approved.

Returned items must be unused, in the same condition that we sent it to you, and
must include all accessories, manuals and documentation. Dogster
reserves the right to deny return from justifiable reasons, in particular when the
returned item does not meet conditions specified above or there is a suspicion that
the item have been used or the Client abuses its right to refund.

*Dogster does not cover the shipping cost for returned products. Any
shipping fee has to be paid by the customer.